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What Is Virtuoso?
Virtuoso is an exclusive invite only organization made up of like minded travel professionals to create the largest luxury consortia in the world. We have banded together to have more purchasing power and have sales that well exceed 26 billion dollars a year. Because of this we are able to negotiate on behalf of the client in order to offer exclusive benefits and a higher level of service from worldwide travel partners that have been vetted as among the best of the best.
What is Luxury Travel?
Truthfully luxury travel is unique to the individual. The definition truly lies in the beholder.
Why does Seven Port Travel charge a service fee?
By charging a non-refundable service fee we are able to ensure that your best interest is at heart. We are able to better serve the client and make sure we use partners that best match our clients needs without partner commission rates effecting the level of service we can provide.
We are compensated in three ways. The first being professional commissions from partners. Our partners appreciate that we promote their product and pass the product along to our clients. Professional commissions is a way for our partners to show appreciation to us.
The second is service fees. We have all heard the saying time is money. We put a great deal of time into creating a memorable travel experience for our clients. You have a financial advisor, tax advisor, attorney, nutritionist, stylist and perhaps even a trainer. So who plans what you do with your most precious commodity….your time? That would be my team and I.
The third is referrals. We hope that you love what we do enough to tell those you know and love. We truly appreciate our clients and thank them for the past, the present and the million years to come.
How much is the service fee?
The fee is based upon a few factors such as length of stay, destination, amount of people traveling, etc. The service fee for us to curate your travel starts from $250. We will need to have a complimentary consultation in order to determine what all is involved. If luxury travel were a masterpiece we would be your curator. If you prefer to plan and book your trip on your own and would like for us to review your itinerary the cost would be $150.
To our active duty military personnel, reservists, retired or disabled veterans we offer a 25% discount on our service fee to show our appreciation. Please present acceptable proof of military service during complimentary consultation call.
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How many itineraries are included with my service fee?
Depending on your trip you will receive between one and three itineraries to review. Once we narrow it down to one we can revise and make sure no detail is left unturned. If once you pay the service fee, and itineraries have been submitted to you, you wish to change the travel location all together another service fee will be applied.
How can I schedule a Complimentary consultation?
Our complimentary consultations are by appointment only. Please fill out the contact form, if we feel that your travel wish list fits within our niche we will return a calendar for you to select an ideal day and time for us to discuss via phone.
What are the hours of Seven Port Travel via phone?
Here at Seven Port Travel we practice what we preach, we strongly believe in friends and family time, with that being said our hours are Monday thru Friday from 10:00am – 6:00pm. If you wish to communicate after hours we will need to charge a service fee of $50 per every thirty minutes.
Please note: Our clients who are away during their travels have 24/7 access to us in case of emergency.
How will I receive my travel documents?
If travel documents are mailed, client is responsible for postage via USPS Priority, or FedEx. You will be invoiced accordingly.
How can I cancel my trip?
We are sorry to hear that you may need to cancel your trip. Depending upon reasoning and proof provided we will try our best to retrieve back as much of your money as possible from the suppliers. We cant guarantee that we will be successful in a refund for partial or full amount. This is based on supplier terms and conditions as well as penalty fees with suppliers. We strongly suggest travel insurance. We offer insurance through several preferred partners. The terms of cancelling your trip will fall under the insurance policy. Please note: Your service fee is non-refundable.
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